How we got here
Enspirit was founded in 2008 in Hyderabad, India. The first project was a custom CRM for an enterprise retailer. That same system ended up running operations for three more national retail chains.
The early years were deep in retail and enterprise operations. CRM systems. Procurement platforms. Campaign planning tools for major US retailers. A marketing automation system managing store launches across the country. The work was complex and operational. It had to work every day, at scale, for people who didn't have time to troubleshoot.
What made the work different was the approach. From the very beginning, Enspirit was design-led. While most companies our size were treating UI as a layer that sat on top of backend logic, we were building dedicated frontend teams and pushing for experiences that felt considered and intentional. By 2009, we had a standalone frontend development division, pioneering single-page applications well before that became an industry standard.
That design-first thinking shaped everything that followed. E-commerce platforms. IoT products. Product lifecycle management systems. Touch-screen applications for in-store environments. Over 50 products across 18 years, and almost every one of them with design at the centre of the process, not bolted on at the end.
In 2018, we started working with Deem, one of the largest enterprise travel management platforms in the world. That engagement lasted seven years. We redesigned booking flows, rebuilt mobile experiences, and shipped updates for over 300 enterprise clients. We met Apple's stringent accessibility requirements when the platform was customised for them. The work won more than 20 industry awards for usability and design. When we started, a booking took 11 steps. When we were done, it took 3. Adoption went up 47% in the first quarter after launch.
Today we're building a game platform, an AI-driven analytics tool, and a travel product of our own. And we're still working with clients who first called us years ago.